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Groups & Conferences

If you are 10 people or more and you need help with managing your group’s travel, we are here to help get you from anywhere in the world to anywhere you need to go!

Groups
For a group quote, send an email to .(JavaScript must be enabled to view this email address) and provide us with these details:

From/To and Date:
Return From/To and Date:
Number in Party:
Will all travel together outbound?
Will all travel together inbound (returning?)
If not, how many will fly separately on the return?

Two types of feedback could come to you:

Quote basis: You are not sure of your numbers and are just trying to get a handle on cost.  We quote without securing seats for your reference and planning.

Request Basis: This means you have informed us you already know your numbers and are ready to deposit. We will answer you with a quote based on a confirmed seating arrangement and ask you to deposit immediately to hold this fare and seats.

In both cases take careful note of the USD20 discount we offer per person when you make a positive response to our offer within 5 days - ONLY available to Go2serve.com members!!!

Group - A group is a minimum of 10 passengers departing and returning on the same flights from a single domestic gateway, travelling to the same international destination. Flexibility is the key in getting the lowest prices. Weekend travel often carries a surcharge

Changes to travel - Return changes are allowed. (Both date and departure city may be changed). An airline may charge an additional cost for changes.

Deposit - To guarantee a group rate, a deposit is due 10 days from the date of confirmation. A cancel fee will be assessed if a group completely cancels before the utilisation date

Names - Preliminary names are due 90 days prior to the departure date. Final names are due 45 days prior to the departure. Some airlines charge fees for name changes after the final name list is submitted

Utilisation - A utilisation schedule will be provided upon group confirmation. The schedule will outline the specific dates when a deposit loss will occur if seats are cancelled. Most airlines require groups to use 100% of the seats they are holding 60 days prior to departure

Cancellations - Cancellations between 59-0 days prior to departure will incur full deposit loss. Once ticketed most airlines have cancellation and change fees

Final Payment - Final payment is due 35 days prior to the departure date

Mileage - Frequent flyer mileage does accrue on most group contracts

Miscellaneous - Special meals and advance seating is possible 45 days prior to group departure.

These are guidelines to assist you with the group booking process. Specific rules vary by airline. An individual contract with details pertaining to your specific group will be provided once you receive a group quote.

Conferences

Conference travel arrangements are often arranged in a different manner than that of Group travel. Go2Serve.com can approach a single airline with routings serving your conference destination from areas around the world where your delegates will come from. A negotiated and guaranteed fare can then be offered to your delegates. Knowing that the number of delegates can be large, and that the period of time is structured and limited, many airlines are very interested in conference travel and will offer competitive pricing. Rarely will anyone region send a group of 10 or more to a conference, but if this occurs we can also request a group fare in addition to the conference fare with those particular airlines we are negotiating with.


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